Have questions about your balance? Struggling to make your payment?

Give us a call and we can discuss what’s on your mind!

Contact Information:
Shemika Holmes
Loan Servicing Coordinator
(585) 327-4701

Where to Mail Payment:
NeighborWorks Community Partners
Attn: Loan Department
570 South Avenue
Rochester, NY 14620

Please include:
Your full name
The address of the property with the loan
The loan number (if available)

Setting Up Automatic Payments

Interested in setting up automatic payments? Give us a call and we can tell you more about how to sign up!